Program Description
Prepare to lead when every second counts with training in emergency management.
Gain the knowledge and skills to coordinate response efforts, manage resources, and support communities facing disasters and emergencies. You will learn how to apply principles of incident management, public safety communications, and disaster relief planning. Courses cover a wide range of topics including emergency dispatching, critical infrastructure protection, public policy, and multi-agency coordination.
Develop strong leadership, communication, and problem-solving abilities as you prepare to work with public and private organizations. Training also includes instruction on teaching and training methods to help you educate others in life safety and emergency preparedness.
Graduates are ready to serve as emergency dispatchers, incident commanders, emergency managers, or training officers. They bring a well-rounded understanding of emergency response systems and the ability to lead with confidence during crises.
Workforce services for eligible adults are available through this program authorized by Workforce Innovation and Opportunity Act (WIOA).
Wages/Outlook/Advancement
Wage and Job Outlook information for this program are available at Minnesota Department of Employment & Economic Development (DEED). Graduates may perform a variety of jobs with titles and industries that may include:
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- Dispatcher
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- Emergency Communications Operator (ECO)
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- Police Dispatcher
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- Public Safety Dispatcher
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- Emergency Manager
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- Risk Manager
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- Disaster Communications
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- Business Continuity
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- Homeland Security Professional
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- Search & Rescue
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- Firefighting
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- Law Enforcement
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- Training & Exercise Officer
USDE Professional Licensure Disclosure
Successful completion of the Fire Protection program at Hennepin Tech will meet the requirements for certification by the Minnesota Fire Service Certification Board (MFSCB), which is accredited by IFSAC (International Fire Service Accreditation Congress). With appropriate IFSAC certification applicant can apply for licensure according to MN statute 299N. Certification by IFSAC is required by Minnesota as well as by most states to acquire a state license to practice the profession of firefighting or for employment as a certified/licensed firefighter. Hennepin Tech highly recommends that you contact the appropriate state licensing board in the state or locality in which you wish to practice or be employed.
State Board Licensing Contacts
For information on state board licensing contacts, please download the International Fire Service Accreditation Congress, Certificate Assembly Member Entities and Representatives, February 2024 pdf.
Last reviewed 02/23/2026