Overview and Award Outcomes
Overview
This certificate combines a practical, step-by-step approach with a theoretical foundation to form a basic framework for understanding the theory, process, and practice of sales. The aim of the certificate is to present the most current thinking in sales as well as provide learners the opportunity to apply ideas and develop useful sales skills.
Award Outcomes
- Demonstrate effective business communication skills
- Demonstrate interpersonal skills
- Demonstrate team building skills
- Demonstrate professional business behavior
- Demonstrate the steps of an interactive sales process
- Solve marketing and sales problems using critical thinking